BizXpert allows real-time consultation with proven experts. Ask questions anytime, anywhere through chat.
BizXpert provides real-time counseling with proven experts anytime, anywhere through 1:1 chat. From specialized fields such as law, business, and psychological counseling to daily fields such as fitness, translation, art and so on.
to build a quick, flexible, and credible digital connection between experts and users.
Research
Pain points
Primary Clients
Meeting experts costs a lot of time and money
Finding practical and trustworthy knowledge that is up-to-date is a challenge
Needing storable data for future
Secondary Clients
Don't know how to make extra income during small spare times
Want to contribute to the community with their experience, not like the material stuff
Target Personas
What we questioned
How can we provide easy, suitable and credible connections between experts and users?
How we solved
Requirement document
User interface Requirements
Information Architecture
Low-fidelity flow
Before moving onto high fidelity prototyping, I created lo-fi wireframes to ensure the app flow is easy to follow to achieve the goal.
Requirement document
Main (Explore)
Search & Filter
Expert Details
For evaluating credibility, put the measurable data to the top and made a clear and effective snapshot of the expert detail. In particular, important information such as reviews, link a shortcut to explore it right away.
